It - Aviation

Navigating the airdrome of tomorrow 2 Navigating the aerodrome of Tomorrow hold over of contents foreword 1 Executive summary The geezerhood of passenger centric technology Market ache points The Airport of Tomorrow 2 The passenger centric model 3 Understanding market pain points The passenger li dear aspect Baggage issues Service disruptions The check-in envision The role of confabulation in easing customer licking Meeting the ask of different passenger segments The airline stead The aerodrome perspective The ground handler perspective 4 Enhancing the travel follow up Managing passenger expectations with mobile technology alter Location found Context aware Implementing airline priorities Enhancing the aerodrome experience NFC The enormousness of sharing passenger information 5 Forecasting the drome of tomorrow widespread now Widespread 2011-2014 Widespread 2015-2020 6 technical schoolnology current usage, projections and industry implications meandering (a) computing Airline systems Airport systems 7 Conclusion 8 About Travel Tech Consulting Inc. 9 About Amadeus 3 4 4 4 4 5 8 8 9 9 10 10 10 12 14 15 16 16 16 18 19 19 20 20 21 22 24 24 24 26 26 27 28 29 30 31 Navigating the Airport of Tomorrow 3 Foreword The travel industry continues to strive to deliver a seamless traveller experience. All of us that travel, whether it is for business or leisure, look forward to a day when we enjoy the journey near as much as the time at our destination. At Amadeus, we believe the airport experience is one of the last frontiers in the quest for this seamless travel experience. It is clear from the passengers that we surveyed when compiling information for this report, that we are however some way off this goal. Frustrations good-tempered exist around check-in, security and baggage. Lots of these frustrations stem from a lack of information and poor communication between the airline, airport and the passenger. But whilst the impact on the passenger is clear drawn-out journey! times, too much...If you want to get a efficient essay, order it on our website: OrderEssay.net

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